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Reach Us Anytime

Reach Us Anytime

Have questions or need help? We’re here for you

Have questions or need help? We’re here for you

Email Us

Facing technical challenges or product concerns? We’re here to assist

Email Us

Facing technical challenges or product concerns? We’re here to assist

We’d love to help! Let us know how

We’d love to help! Let us know how

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Do I need to recreate keys?

Yes. A key is a huge collection of bytes which get used up by every encryption. You encrypt 10kb, your key gets 10kb smaller. If the key doesn't have usable data left - you have to create a new key.

Do keys need to be exchanged in person?

YES. This is most important to guarantee the integrity. Only you and the receiver must have the key. Don't send it over a network/internet or any other chanel that could be intercepted.

Can I create a key for multiple members?

Yes! You can create as many keys for as many receivers as you want. As a premium feature we offter to create a single key for multiple recipient (group communication)

Are my data safe?

Yes. The key is only stored on senders and receivers device in their secured enclaves (keychain). Even if someone get's physical access to your phone, the key can't be extracted without your authorization.

Is ONE also available for Android?

An Android version is already in development. Follow our blog / social media to be informed when the app is available on the Play store

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Do I need to recreate keys?

Do keys need to be exchanged in person?

Can I create a key for multiple members?

Are my data safe?

Is ONE also available for Android?

FAQ'S

Frequently Asked Questions

Find quick answers to the most common support questions

Still Have Questions?

Still have questions? Feel free to get in touch with us today!

Do I need to recreate keys?

Yes. A key is a huge collection of bytes which get used up by every encryption. You encrypt 10kb, your key gets 10kb smaller. If the key doesn't have usable data left - you have to create a new key.

Do keys need to be exchanged in person?

YES. This is most important to guarantee the integrity. Only you and the receiver must have the key. Don't send it over a network/internet or any other chanel that could be intercepted.

Can I create a key for multiple members?

Yes! You can create as many keys for as many receivers as you want. As a premium feature we offter to create a single key for multiple recipient (group communication)

Are my data safe?

Yes. The key is only stored on senders and receivers device in their secured enclaves (keychain). Even if someone get's physical access to your phone, the key can't be extracted without your authorization.

Is ONE also available for Android?

An Android version is already in development. Follow our blog / social media to be informed when the app is available on the Play store